Import2

"Import attachment for ticket [xxxx] failed due to Zendesk API error: Attachment is too large. Limit 20 megabytes" - how to resolve this data validation error?

"Requester is suspended"

Email "x" is not properly formatted

"User must be an agent to be in a group"

"X" has already been taken

Import of attachment failed due to Zendesk API error

"X" is required when solving a ticket

User "X" is not a member of group "Y"

"Email: 'x' cannot be used; it is in use as a support address"

"Status: is invalid"

"The linked problem you selected is not a valid problem ticket"

Message: [Resource Not Found]

"Requester is invalid"

"Attachments xxx not imported. Reason: Connection reset by peer"

"This Zendesk account has expired/ Your account has been suspended"

Errors Connecting to Zendesk

Zendesk spam protection service blocked import of this ticket

Assignee: is not a member of the brand

Mohamed Akoojee

Zendesk Errors

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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