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"The linked problem you selected is not a valid problem ticket"
"The linked problem you selected is not a valid problem ticket"
Ashley Milne avatar
Written by Ashley Milne
Updated over a week ago

It is not possible to migrate tickets with a reference to a parent ticket that has a type of "incident".

The parent ticket should have a type of 'problem" - see details here. So, unfortunately it is not possible to migrate this ticket.

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