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Troubleshooting
Troubleshooting
Solutions for the errors you receive during your data migration
77 articles in this collection
Written by
Ashley Milne
What is a Validation Error
Why it occurs and how to fix it
Written by
Ashley Milne
Updated over a week ago
Capsule CRM Specific Errors
"Unsupported country '....' in account.billing_address"
Written by
Ashley Milne
Updated over a week ago
"Contact quota exceeded"
Written by
Ashley Milne
Updated over a week ago
Close.io Specific Errors
"[X] This field is required"
Written by
Ashley Milne
Updated over a week ago
"[lead] Object does not exist."
Written by
Ashley Milne
Updated over a week ago
"[phones] {"1"=>{"phone"=>"Phone is not valid"}}"
Written by
Ashley Milne
Updated over a week ago
"[addresses] {"errors"=>{"0"=>{"errors"=>[], "field-errors"=>{"state"=>"State \"X\" is not a valid choice."}}}}"
Written by
Ashley Milne
Updated over a week ago
"[url] Invalid URL."
Written by
Ashley Milne
Updated over a week ago
"[addresses] {"errors"=>{"0"=>{"errors"=>[], "field-errors"=>{"country"=>"Country \"X\" is not a valid choice."}}}}"
Written by
Ashley Milne
Updated over a week ago
"This lead already has 200 contacts. You cannot add any more."
Written by
Ashley Milne
Updated over a week ago
Contatta Specific Errors
"Duplicate email address: 'X'"
Written by
Ashley Milne
Updated over a week ago
"Field 'subject' cannot be null"
Written by
Ashley Milne
Updated over a week ago
Copper Specific Errors
Person Email Address Conflict
Written by
Ashley Milne
Updated over a week ago
"Invalid input: Validation errors: primary_contact_id: can't be blank"
Written by
Ashley Milne
Updated over a week ago
"Invalid input: Validation errors: Due Date: must be greater than or equal to -2147483648"
Written by
Ashley Milne
Updated over a week ago
Desk Specific Errors
Message: [Validation Failed] Errors: [{"emails"=>[{"value"=>["invalid"]}]}]
Written by
Ashley Milne
Updated over a week ago
Keap Specific Errors
Unsupported file type
Written by
Ashley Milne
Updated over a week ago
Insightly Specific Errors
"[APIEvent.TITLE] TITLE is required"
Written by
Ashley Milne
Updated over a week ago
"Oops! You have reached your account's record limit"
Written by
Ashley Milne
Updated over a week ago
Freshdesk Specific Errors
You are not authorized to perform this action on behalf of this user. id:xxxx, name: yyyy. Check the user has 'Agent' role.
Written by
Ashley Milne
Updated over a week ago
Nimble Specific Errors
"No valid field data"
Written by
Ashley Milne
Updated over a week ago
"Contact_ids - Contacts with ids [''] does not exist"
Written by
Ashley Milne
Updated over a week ago
"First name - {'message': 'First name or last name field is required for person and should not be empty'}"
Written by
Ashley Milne
Updated over a week ago
HelpScout Specific Errors
"No email address found for customer"
Written by
Ashley Milne
Updated over a week ago
Hubspot Specific Errors
"Contact associations exceed limit of 1000"
Written by
Ashley Milne
Updated over a week ago
"Files with unicode characters in the name are not supported"
Written by
Ashley Milne
Updated over a week ago
"Exceeded association limit for portalId 2065966, fromObjectId 179349, associationType CONTACT_TO_ENGAGEMENT"
Written by
Ashley Milne
Updated over a week ago
MS Dynamics Specific Errors
Errors Connecting to MS Dynamics
Written by
Ashley Milne
Updated over a week ago
"(s:Sender) SecLib::RetrievePrivilegeForUser failed - no roles are assigned to user. Returned hr = -2147209463, User: a36d259f-89eb-e511-80de-5065f38b82b1"
Written by
Ashley Milne
Updated over a week ago
Nutshell Specific Errors
Can You Export Attachments From Nutshell?
Written by
Ashley Milne
Updated over a week ago
Pipedrive Specific Errors
"An error occurred while saving the file."
Written by
Ashley Milne
Updated over a week ago
Why Do All of my Records Have "Followers"?
Written by
Ashley Milne
Updated over a week ago
"Unknown Google Drive error."
Written by
Ashley Milne
Updated over a week ago
"Related Google services cannot be accessed properly to fulfill this request. Please check your Google settings on Pipedrive, and reconnect with Google if needed."
Written by
Ashley Milne
Updated over a week ago
"Cyrillic symbols in name don't supported by Pipedrive"
Written by
Ashley Milne
Updated over a week ago
"Google Drive quota exceeded."
Written by
Ashley Milne
Updated over a week ago
"Note/Activity could not be saved. Check your request"
Written by
Ashley Milne
Updated over a week ago
"Name must be given."
Written by
Ashley Milne
Updated over a week ago
"Couldn't find any opportunity stages/ No stages found"
Written by
Ashley Milne
Updated over a week ago
"Invalid request: Invalid status: 'X'"
Written by
Ashley Milne
Updated over a week ago
Salesforce Specific Errors
"Storage limit exceeded"
Written by
Ashley Milne
Updated over a week ago
"X" - Data value too large
Written by
Ashley Milne
Updated over a week ago
"Invalid cross reference id"
Written by
Ashley Milne
Updated over a week ago
"Field integrity exception: PricebookEntryId, unknown (versions 3.0 and higher must specify pricebook entry id, others must specify product id)"
Written by
Ashley Milne
Updated over a week ago
"Operation performed with inactive user [xxxx] as owner of account"
Written by
Ashley Milne
Updated over a week ago
"Reached maximum number of custom fields: Either you or your organization has exceeded the maximum number of custom fields allowed in the system. Please contact your administrator for more information."
Written by
Ashley Milne
Updated over a week ago
"Record Type ID: this ID value isn't valid for the user: xxxx"
Written by
Ashley Milne
Updated over a week ago
"Field integrity exception: 'X' (must be nonzero)"
Written by
Ashley Milne
Updated over a week ago
"The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID xx. Contact your administrator for help."
Written by
Ashley Milne
Updated over a week ago
"Billing/Mailing Country Code: bad value for restricted picklist field: X"
Written by
Ashley Milne
Updated over a week ago
"Insufficient access rights on cross-reference id:"
Written by
Ashley Milne
Updated over a week ago
"Contract Term must be a positive value"
Written by
Ashley Milne
Updated over a week ago
"Couldn't find price book entry in default price book for product 'X'"
Written by
Ashley Milne
Updated over a week ago
"It looks like you are creating a duplicate Account/Contact/Lead. We recommend you use an existing Account/Contact/Lead instead."
Written by
Ashley Milne
Updated over a week ago
"FIELD_CUSTOM_VALIDATION_EXCEPTION"
Written by
Ashley Milne
Updated over a week ago
"Mismatched integration value and ISO code for field: Billing State/Province Code"
Written by
Ashley Milne
Updated over a week ago
"The BillingStateCode/MailingStateCode field contains 'X', which isn't an available state. Your administrator can add it for you."
Written by
Ashley Milne
Updated over a week ago
"Couldn't find product by name 'XXX'"
Written by
Ashley Milne
Updated over a week ago
"Attachment owner must be the same as the owner of the parent task or event"
Written by
Ashley Milne
Updated over a week ago
"Converted Account empty for a Converted Lead"
Written by
Ashley Milne
Updated over a week ago
Zendesk Specific Errors
"Import attachment for ticket [xxxx] failed due to Zendesk API error: Attachment is too large. Limit 20 megabytes" - how to resolve this data validation error?
Written by
Ashley Milne
Updated over a week ago
"Requester is suspended"
Written by
Ashley Milne
Updated over a week ago
Email "x" is not properly formatted
Written by
Ashley Milne
Updated over a week ago
"User must be an agent to be in a group"
Written by
Ashley Milne
Updated over a week ago
"X" has already been taken
Written by
Ashley Milne
Updated over a week ago
Import of attachment failed due to Zendesk API error
Written by
Ashley Milne
Updated over a week ago
"X" is required when solving a ticket
Written by
Ashley Milne
Updated over a week ago
User "X" is not a member of group "Y"
Written by
Ashley Milne
Updated over a week ago
"Email: 'x' cannot be used; it is in use as a support address"
Written by
Ashley Milne
Updated over a week ago
"Status: is invalid"
Written by
Ashley Milne
Updated over a week ago
"The linked problem you selected is not a valid problem ticket"
Written by
Ashley Milne
Updated over a week ago
Message: [Resource Not Found]
Written by
Ashley Milne
Updated over a week ago
"Requester is invalid"
Written by
Ashley Milne
Updated over a week ago
"Attachments xxx not imported. Reason: Connection reset by peer"
Written by
Ashley Milne
Updated over a week ago
"This Zendesk account has expired/ Your account has been suspended"
Written by
Ashley Milne
Updated over a week ago
Errors Connecting to Zendesk
Written by
Ashley Milne
Updated over a week ago
Zoho Specific Errors
Mandatory field missing - "X"
Written by
Ashley Milne
Updated over a week ago