To initiate a migration with Kustomer you will first need to create an API key in Kustomer. Please refer to the following article on creating the API Key: https://help.kustomer.com/api-keys-SJs5YTIWX
Please also refer below for the required permissions to be able to run the migration:
Import
Import
org.admin org.permission.user.read org.admin.apps.read org.permission.company.read org.permission.company.create org.permission.company.update org.admin.search.read org.permission.customer.read org.permission.customer.create org.permission.customer.delete org.permission.customer.update org.permission.conversation.read org.permission.conversation.create org.permission.conversation.delete org.permission.conversation.update org.permission.message.read org.permission.message.create org.permission.note.read org.permission.note.create org.permission.attachment.read org.admin.team.read org.admin.team.write org.permission.team.create org.admin.metadata.read org.admin.metadata.write org.admin.tag.read org.admin.tag.write
Export
Export
org.admin org.permission.user.read org.admin.read org.user.apps.read org.admin.metadata.read org.admin.team.read org.permission.company.read org.admin.search.read org.permission.customer.read org.permission.conversation.read org.permission.message.read org.permission.note.read org.permission.attachment.read org.admin.tag.read
After you have created the key and relevant permissions, you can connect and start your migration with Import2.