Import2

Ashley Milne

Get help troubleshooting your data migration 

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Errors Connecting to HubSpot CRM

Errors Connecting to Zoho CRM

Help connecting your apps to start the data migration

Connecting my App

Why errors occur during your migration and how to fix them

What is a Validation Error

Help how to solve your migration validation errors

Validation Error Library 

Please provide an account or a contact

Active Campaign Errors

Invalid phone number

Only Person or Company Records can be linked to. You attempted to link to deals

Attio Errors

"[X] This field is required"

"[lead] Object does not exist."

"[phones] {"1"=>{"phone"=>"Phone is not valid"}}"

"[addresses] {"errors"=>{"0"=>{"errors"=>[], "field-errors"=>{"state"=>"State \"X\" is not a valid choice."}}}}"

"[url] Invalid URL."

"[addresses] {"errors"=>{"0"=>{"errors"=>[], "field-errors"=>{"country"=>"Country \"X\" is not a valid choice."}}}}"

"This lead already has 200 contacts. You cannot add any more."

Close Errors

Person Email Address Conflict

"Invalid input: Validation errors: primary_contact_id: can't be blank"

"Invalid input: Validation errors: Due Date: must be greater than or equal to -2147483648"

Copper Errors

Field 'currency' cannot be empty

Firmao Errors

You are not authorized to perform this action on behalf of this user. id:xxxx, name: yyyy. Check the user has 'Agent' role.

Freshdesk Errors

"No email address found for customer"

Help Scout Errors

"Contact associations exceed limit of 1000"

"Files with unicode characters in the name are not supported"

"Exceeded association limit for portalId 2065966, fromObjectId 179349, associationType CONTACT_TO_ENGAGEMENT"

HubSpot Errors

"[APIEvent.TITLE] TITLE is required"

"Oops! You have reached your account's record limit"

Insightly Errors

Unsupported file type

Keap Errors

'X' field is required for CreateContact

Less Annoying CRM Errors

Errors Connecting to MS Dynamics

"(s:Sender) SecLib::RetrievePrivilegeForUser failed - no roles are assigned to user. Returned hr = -2147209463, User: a36d259f-89eb-e511-80de-5065f38b82b1"

Validation Errors for Microsoft Dynamics CRM

MS Dynamics Errors

"An error occurred while saving the file."

Why Do All of my Records Have "Followers"?

"Unknown Google Drive error."

"Related Google services cannot be accessed properly to fulfill this request. Please check your Google settings on Pipedrive, and reconnect with Google if needed."

"Cyrillic symbols in name don't supported by Pipedrive"

"Google Drive quota exceeded."

"Note/Activity could not be saved. Check your request"

"Name must be given."

"Couldn't find any opportunity stages/ No stages found"

"Invalid request: Invalid status: 'X'"

Pipedrive Errors

"Storage limit exceeded"

"X" -  Data value too large

"Invalid cross reference id"

"Field integrity exception: PricebookEntryId, unknown (versions 3.0 and higher must specify pricebook entry id, others must specify product id)"

"Operation performed with inactive user [xxxx] as owner of account"

"Reached maximum number of custom fields: Either you or your organization has exceeded the maximum number of custom fields allowed in the system. Please contact your administrator for more information."

"Record Type ID: this ID value isn't valid for the user: xxxx"

"Field integrity exception: 'X' (must be nonzero)"

"The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID xx. Contact your administrator for help."

"Billing/Mailing Country Code: bad value for restricted picklist field: X"

"Insufficient access rights on cross-reference id:"

"Contract Term must be a positive value"

"Couldn't find price book entry in default price book for product 'X'"

"It looks like you are creating a duplicate Account/Contact/Lead. We recommend you use an existing Account/Contact/Lead instead."

"FIELD_CUSTOM_VALIDATION_EXCEPTION"

"Mismatched integration value and ISO code for field: Billing State/Province Code"

"The BillingStateCode/MailingStateCode field contains 'X', which isn't an available state. Your administrator can add it for you."

"Couldn't find product by name 'XXX'"

"Attachment owner must be the same as the owner of the parent task or event"

"Converted Account empty for a Converted Lead"

"Reached maximum number of public tag definitions"

"Date: invalid date: 'X'"

Required field missing - "X"

Salesforce Errors

firstName: missing required attribute, length should be between 1 and 100.

Teamwork CRM Errors

"Import attachment for ticket [xxxx] failed due to Zendesk API error: Attachment is too large. Limit 20 megabytes" - how to resolve this data validation error?

"Requester is suspended"

Email "x" is not properly formatted

"User must be an agent to be in a group"

"X" has already been taken

Import of attachment failed due to Zendesk API error

"X" is required when solving a ticket

User "X" is not a member of group "Y"

"Email: 'x' cannot be used; it is in use as a support address"

"Status: is invalid"

"The linked problem you selected is not a valid problem ticket"

Message: [Resource Not Found]

"Requester is invalid"

"Attachments xxx not imported. Reason: Connection reset by peer"

"This Zendesk account has expired/ Your account has been suspended"

Errors Connecting to Zendesk

Zendesk Errors

Mandatory field missing - "X"

Zoho Errors

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Track the progress of all tickets related to your company

Tickets portal

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Tickets

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