Guide to your successful Data Migration

The process of working with Import2 for your Data Migration

15 articles in this collection
Written by Ashley Milne

Overview of Your Data Handling and Security when using Data Migration service

Written by Ashley Milne
Updated over a week ago

Getting Started with a Sample Migration

What is a Sample Migration?

Overview of the sample import

Written by Ashley Milne
Updated over a week ago

Reviewing Your Sample Migration

Steps to take when your sample import is complete

Written by Ashley Milne
Updated over a week ago

What is a Record?

Defining a record in Import2 terminology

Written by Ashley Milne
Updated over a week ago

Customizing Your Data Migration

What is Considered Custom Work?

Examples of custom requirements and how to add these to your import

Written by Ashley Milne
Updated over a week ago

How to Migrate Custom Fields

Overview of how to include custom field mappings in your import

Written by Ashley Milne
Updated over a week ago

Filtering Data in Your Migration

Written by Ashley Milne
Updated over a week ago

If You Have Pre-existing Data in Your Destination Database

Important things to note when you have pre-existing database in your destination tool

Written by Ashley Milne
Updated over a week ago

How to Ensure Record Ownership is Retained

Steps to make sure your record owners are accurate during the data migration process

Written by Ashley Milne
Updated over a week ago

How to Migrate Custom Values

Overview of how to include custom field value mappings in your import

Written by Ashley Milne
Updated over a week ago

Proceeding with the Full Migration

Can I Still Use My Database During the Migration?

Written by Ashley Milne
Updated over a week ago

Purchasing the Migration

Steps to proceed with the full import of your data

Written by Ashley Milne
Updated over a week ago

How to Re-start your Migration

Written by Ashley Milne
Updated over a week ago

Other FAQ

How Does Import2 Migrate Merged Tickets in my Helpdesk?

Written by Ashley Milne
Updated over a week ago

How Does Import2 Handle Helpdesk Articles Migration?

Written by Ashley Milne
Updated over a week ago