What Objects are Supported for Salesforce Service Cloud Migrations

Object Name

Export

Import

Important Information

Organizations

✅

✅

Customers

✅

✅

Tickets

✅

✅

Salesforce API exports tickets from newest to oldest.

Messages

✅

✅

Notes

✅

✅

Attachments

❌

✅

Groups

✅

❌

Groups membership

✅

✅

Articles

❌

❌