It is not possible to migrate tickets with a reference to a parent ticket that has a type of "incident".
The parent ticket should have a type of 'problem" - see details here. So, unfortunately it is not possible to migrate this ticket.
It is not possible to migrate tickets with a reference to a parent ticket that has a type of "incident".
The parent ticket should have a type of 'problem" - see details here. So, unfortunately it is not possible to migrate this ticket.