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What Objects are Supported for Help Scout Migrations

Learn what record types can and cannot be migrated for Help Scout migrations

Written by Anfisa Kupriyanova

Object Name

Export

Import

Important Information

Customers

✅

✅

Existing customers are checked by email for a match before importing a new record.

Tickets

✅

✅

Help Scout API exports tickets from newest to oldest.

Messages

✅

✅

Notes

✅

✅

Attachments

✅

✅

Groups

✅

✅

Articles

❌

❌

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