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How to Help Your SaaS Customers Use Import2
How to Help Your SaaS Customers Use Import2

Overview how to provide informative support content for your customers using Import2's 1-click data migration in your app

Ashley Milne avatar
Written by Ashley Milne
Updated over a week ago

The following guide will help you add supportive content for your customers to understand how to migrate data using Import2. The content should help the customer identify when to use the data migration option, as well as what the process will entail. The more confidence the user has in moving forward with the data migration, the more likely they are to complete the process and proceed to adopting your app permanently.

Content Checklist:

  • Provide screenshots on how to navigate to Import2 from your UI

  • Clearly state what user permissions are required to initiate a migration into your software

  • Inform customers how they can receive migration-related support


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