Import2

We cannot migrate your source ticket ID's, as the ticket ID's are set by Zendesk and cannot be overwritten. You can retain your source ticket ID's with a <a href="http://help.import2.com/before-you-get-started/prepping-your-database-for-a-data-migration/how-to-migrate-custom-fields" target="_blank">custom field</a> instead

While we do import the end-users for you by default, we do not import any password information. Your end-users will need to reset their passwords after the migration

- We cannot migrate your source ticket ID's, as the ticket ID's are set by Zendesk and cannot be overwritten. You can retain your source ticket ID's with a <a href="http://help.import2.com/before-you-get-started/prepping-your-database-for-a-data-migration/how-to-migrate-custom-fields" target="_blank">custom field</a> instead
- While we do import the end-users for you by default, we do not import any password information. Your end-users will need to reset their passwords after the migration

Limitations of Zendesk Migration