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Message: [Validation Failed] Errors: [{"emails"=>[{"value"=>["invalid"]}]}]
Message: [Validation Failed] Errors: [{"emails"=>[{"value"=>["invalid"]}]}]
Ashley Milne avatar
Written by Ashley Milne
Updated over a week ago

This error means that the format of the email that you have in your source helpdesk is not accepted by Desk. 

The only way to fix this error is to change the email address format in your source helpdesk.

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