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What Objects are Supported for Live Agent Migrations

Learn what record types can and cannot be migrated for Live Agent migrations

Written by Anfisa Kupriyanova

Object Name

Export

Import

Important Information

Departments

✅

❌

Departments_agents

✅

❌

Companies

✅

❌

Customers

✅

❌

Tickets

✅

❌

Newest tickets are exported first (newest --> oldest)

Notes

✅

❌

Messages

✅

❌

Attachments

✅

❌

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