Object Name | Export | Import | Important Information |
Departments | ✅ | ❌ |
|
Departments_agents | ✅ | ❌ |
|
Companies | ✅ | ❌ |
|
Customers | ✅ | ❌ |
|
Tickets | ✅ | ❌ | Newest tickets are exported first (newest --> oldest) |
Notes | ✅ | ❌ |
|
Messages | ✅ | ❌ |
|
Attachments | ✅ | ❌ |
|
What Objects are Supported for Live Agent Migrations
Learn what record types can and cannot be migrated for Live Agent migrations
Written by Jessica Maron
Updated over a month ago